Episode 026
Erin Koss
Can you “have it all” in business and life? In this episode of Women’s Million Dollar Conversations, Alice Tang sits down with Erin Koss, CEO and Founder of Syte Consulting Group. Erin shares the honest reality of her 30-year journey, including the moment her firm hit the million-dollar revenue mark—only for her to realize the clients didn’t align with her core values.
Erin reveals why she intentionally let her revenue dip to reset her firm’s foundation and how that choice led to a more predictable and higher trajectory of success. If you are a woman striving to balance leadership with a complex personal life, Erin’s insights on creating space for your “authentic truth” are essential.
In this episode, you’ll learn:
Why you can have everything you want, but not all at the same time.
The difference between “people pleasing” and true “service” in a male-dominated industry.
How to use high-stakes decisions to get in touch with your gut and authentic story.
The value of choosing a contractor-based model for high-functioning team accountability.
"The difference between people pleasing and serving is a fine line."
Alice Tang: Hello, Erin Koss. How are you?
Erin Koss: I’m so well, it’s so lovely to be with you today.
Alice Tang: So lovely to have you today. Erin Koss, my good friend who live in Oregon, but probably a hundred miles away from me .
Erin Koss: For sure
Alice Tang: we end up meeting before the pandemic and become friends because our values are very similar. So when I share with Erin Koss about my woman’s million dollar conversation and asking her to donate some time and talk about her success. She said yes. So to be our guest the guests have either saved a million dollars, made a million dollars, or earned a million dollars. So [00:01:00] today we are going to focus on Erin’s company revenue. So Erin, welcome once again. Would you tell us about yourself, your company, and how long has the company been and any things you wanna share about your company and you.
Erin Koss: Yeah, you bet. Alice, thank you for the opportunity to be with you today. I have such a passion for women and growing in business that it was just such a treat to be here. My story again, Erin, Koss is my name. I’m the CEO and founder of Syte Consulting Group, which is a management consulting firm.
Focused on helping family-owned manufacturing companies in the, say, mid-size to emerging enterprise size. So maybe a hundred million in sales to 750 million in sales just in that zone. Select and implement and optimize, of course ERP solutions. So essentially large enterprise solutions. I always tell people to think QuickBooks on steroids.
So these big enterprise solutions. And we focus on family, as I said, family owned manufacturing companies. [00:02:00] Just because we found that is over time where our own heart and passion lies. There’s oftentimes our clients are second, third, even fourth generation companies that have had to. That are trying to make big transformational changes.
And so for us, it’s never really been about the software, although that’s our leverage point. It’s really about helping companies make, people, process and technology transformations within their organizations so that they can grow and scale over time. And so we use ERP as our lever, but really at the end of the day, it’s honestly, it’s about people and helping them manage change through really complex projects.
Alice Tang: Very good. How long has your company been there?
Erin Koss: Oh, great question. I’ve been doing what I’ve been doing for, almost 30 years now, so I’m probably gonna date myself here a little bit. Syte consulting group’s. Been in business since 1999. It started out as my own transition from a large national accounting, or excuse me, [00:03:00] accounting and consulting firm to a place in 99 when my husband and I were ready to start a family and you just can’t live on the road and do that effectively, which is what I was doing in a time when I was very exciting and very fun.
When you don’t have children and you’re able to be a little more flexible at that time. But in 99 we were ready to start a family. And so moving back to Eugene, where I was born and raised and where our firm is based was the choice we made in 99. And then for the first 10 or 15 years, when the firm was early on I did soup to nuts.
So I was selling the work, managing the work, and then pounding the keyboard, doing the work of these implementations with the teams side by side. Over time and in the more recent years, my role has turned into more account management, business development, relationship management, and kinda quality assurance.
When you own the business. We’re still a relatively small firm though. I was excited back in the mid what was it, maybe 2015, 16, where we rolled over the million dollar mark for the first time from a [00:04:00] revenue perspective. And no doubt about it.
That was a big milestone for us. And it was about that time that. Maybe a few years before that we, I started to essentially build my own team so it wasn’t just all me. And that is what allowed us to grow and scale, which we continue to do today. So yeah, it’s been quite a ride, I will say.
Alice Tang: That’s wonderful and looks like it takes about 15 to 16 years to get to that million dollar revenue.
Erin Koss: In our case, and as I think about the reasons why and how can you do it faster, does it take longer? For us that’s the story.
And I think as I look at that as a woman and as someone who wanted to do all the things, one, really important piece of information I got, I would say a third of the way through my career was you can have it all. You just can’t have it all at one time or do it all at once.
And I was never, deluded to thinking I could do everything all the time. And I certainly. Tried at times and it had consequences. For me, I went through a few cycles of trying to do [00:05:00] that with, children, young children at one point, right?
Trying to be a wife and a mother and a friend and a sister, and all the things that were asked to do as women and. Pushed that envelope fairly frequently and went through those cycles a couple of times and then realized, yeah, that’s true. You can have all the things you want
you can do all the things and you really have to be intentional about when you do ’em and how many you do at once. And so I learned that lesson. I think probably like many of us,
Alice Tang: your story is not On its own in a silo, many different women. Yes. When they picked up, they really are looking for time freedom to do the things they wanted to do, including raising children, which is a very important part.
It’s not to say their spouse not helping at all. They are helping, but
Erin Koss: oh, hundred percent
Alice Tang: takes two depending on how many children do you have,
Erin Koss: right, a hundred percent.
Alice Tang: When you cross that million dollar mark do you remember how you felt?
Erin Koss: Oh, wow. This is such an interesting thing.
[00:06:00] Yes, I do , and it took me a minute. We had a couple of large implementations in process and it was the first the couple of years before that. It was when I had started scaling, growing and scaling the business, right? So I have half a dozen to anywhere from six full-time, six part-time , people working on these implementations.
And they were large and complex and took a long time and we certainly, we crossed the million dollar mark one year. Maybe 2015 or 16. And, you look back you’re running so fast. The first time it happened, I don’t know that I can say I knew I was gonna hit.
It certainly had a sense right by about August, September but it wasn’t necessarily the most important thing at that moment, right? It was really about solid client delivery, relationships, all the things. And so when we hit it, I looked at it and I remember thinking in the first quarter of the following year first of all wow, you do it, you hit it. It’s got that moment of excitement for sure. And then the thing came up for me, which was, okay, this is [00:07:00] great. I. And it’s been a lot like the things that we did and it took to get there. I really looked at what that was because I found that although we had done that, I had to really ask myself, are these also the companies we really wanna work with?
And are they in our values? And they weren’t necessarily, and that’s a bigger story . But was a fascinating story that was a pivot for us. In terms of how we went forward in being very intentional in selecting the companies that we work with in terms of values and fit. It shifted a lot of things for us.
So it actually, the following couple of years, our revenue actually dipped below the million dollar mark because of that choice. And then a couple years later has then circled back up and around. And truthfully, the revenue trajectory is much more consistent, solid, predictable and higher, right?
The number’s bigger. So it’s, it feels really good in that sense, but it took some reflection to make that adjustment and
[00:08:00] pivot.
Alice Tang: Great. A lot of people didn’t even pass to smell the rose. And there are people who passed with, smelled the rose and continued to go. But what I have taken out from what you just said was not only did you reflect and smell the rose, yes, we hit it.
Yeah. But are we doing the right thing? Will we continue to do this burnout, everybody. Or are the clients are aligning with our values? Can we continue to deliver? Are they being fair to us? Some of the clients are more demanding, and I know there is reason to be, but at the same time can you deliver and will you burn out through delivery?
So all those are good questions because you’re such a people person. I think that is a easy decision to make, but not necessarily easy to implement because telling people no. Most of us are not at the best place to tell people no.
Erin Koss: Yeah, a hundred percent. And if I may just add to that for a minute, I think.
And I think for us the big challenge there was[00:09:00] . Recognizing that I think as, and I’m gonna say this as women, but I’m gonna speak for myself cause I don’t wanna over generalize, but for myself, I think it, it was really easy to be a people pleaser and to say yes to all the things. And I’m from the generation where we’ve always had we’ve always worked for mostly men.
Most of the men at the top of the c e O ladder have been men , for the first two thirds of my career. And there was a lot of people pleasing going on in that context . The difference between people pleasing and serving is a fine line. And I think as a woman and as someone who was then , became more senior in my own experience and role and career, starting to really look at, where are we serving?
And mutually serving as opposed to pleasing and dancing and doing the chameleon dance to say yes to maybe things we shouldn’t say yes to, or to people we shouldn’t say yes to. And that took some time, right? Because I grew up in an era where you did, or you, you chose to.
Alice Tang: This actually probably is partial the answer of the next
[00:10:00] question, so I’m gonna restate the next question, see if you have anything to add. The number one piece of advice that you would give to the woman who’s watching this and said, what I totally can relate to Erin. I want to be Erin.
What is number one piece of advice to them? I know we talk about not to be a people pleaser, but, think about who you wanna serve. So on the top of that, is there any other nuggets. Golden nuggets that you would like to ,
. Give us all.
Erin Koss: Yeah. You know for sure, Alice, hopefully this is probably more than one in a nutshell.
I’ll try and keep it a nutshell. But, I think the the thing that I have learned over time it’s a couple of things, but they’re all connected. I think the first one is, We have to somehow, and this can vary depending on where we are in our lives with small children, with teenage children, with children outta the house.
And I use the children example because it is the, married children. The whole list of things creates the biggest pile of stuff. But this would hold for a single woman as well. I don’t wanna [00:11:00] minimize , just because someone doesn’t have children, that they don’t have a complex, busy life.
I think we all have our version of that. So I think wherever we are in our lives, the thing I wished I had done more of, and I’ve learned to do now is create enough space to get in tune with. What’s true for me as opposed to living outside of myself and trying to whack-a-mole right, and take care of all everybody else’s things from their perspective.
I have found that I can serve others best, my clients, my family, et cetera by being real clear on what is authentic and true and in my own values. And the only way to get to that is to create enough space. With which to do so what does that look like when you have the most complexity in your life, or the least When it was the most complex for me it was a 30 to one hour coffee by myself.
Or meditating by myself. But it was a small window, but maybe more frequently or the [00:12:00] best I could do as my life is less complex in terms of the demands on my time now it’s a, week long yoga retreat potentially, or it’s a. A long weekend, once a quarter where I can create space to just be and that’s difficult because I am really good at multitasking and really good at being productive and doing all the things.
And so I’m learning. I think the number one piece of advice that I would offer is find wherever you are in the space or over your own life. Being able to find a way to create enough space so that you can get in touch with your own authentic story, your truth, your gut. We call it lots of different things, so that you can get in touch with that and know what it is you need and you want today, in a moment.
And then it allows you by serving yourself to serve others just that much more effectively. Took me a long time to buy into that. Like really I can serve me and therefore be better for [00:13:00] others. Took me a long time, but. I have found that to be a hundred percent true and it still surprises me and it’s true.
It is just a hundred percent true for me. So I think that would be the thing.
Alice Tang: So create a space for us to be in touch with me. . And then truly ask authentic self. What do I want? Where am I going? . Very good. Now Taking the business to a million and then beyond, of course there is many bias in between in the journey especially, you have a journey of happy, right?
With a lot of employee supporting. So is there any bias that you have experienced? If so, how did you overcome that or have you.
Erin Koss: Yeah. I think bias has shown up for me in two ways, and the first way I think is stereotypical. And the last, the other way is not, I would say the stereotypical way would be the bias of just being a, a woman in the workforce for sure.
And growing up in a mostly male dominated leadership structure. And the bias that creates in the scenario [00:14:00] that we’re in. I think the bigger bias though for me was my own bias about myself. So let me say, see if I can say this clearly. I grew up in a family where things were very black and white.
Right or wrong, good or bad. And it really didn’t leave a lot of room for uncertainty or discomfort or unknowns. And, you know this, you’ve built a business, Alice, and so many of the women listening to you do or have and being a founder, being a ceo, being a leader it’s fraught with uncertainty and gray.
And I think my bias was trying to. Believing that I could live in a world, exist in a world grow business in the world where it came from that same framework that I grew up with, right? Black, white wrong, good, bad, when A, that’s not really how I wanna live in the world, right? I want a lot of room for gray for differences.
And to be open-minded in that way, but also just recognizing that when you run a business like we are and it’s growing and changing [00:15:00] so rapidly and all the things like. That having that bias really I think can create a stuckness and a stagnation that is really out of alignment with trying to do the thing we’re trying to do as business owners.
And so I think that bias, it took me a long time to see that I was holding onto that myself. So it wasn’t really an externally created bias that was put upon me, but one that I grew up with intergenerationally and had to work through.
Alice Tang: Lately I have interviewed somebody like you, and all cool women, and I think she’s saying the same thing in a different way.
Erin Koss: Oh, say more.
Alice Tang: Yeah. Saying the same thing. So actually to be very flexible, you just need to know the direction you’re going because it doesn’t need to be a car. It could be a bicycle at times, it could be a train or a truck or even, by sea if the roads are [00:16:00] clocked.
So you have to make a decision of still going there with different vehicles. So have a goal somewhere there and nevermind the how because the how is gonna show up. A situation arise.
Erin Koss: If I could add to that, Alice, something that comes up when you say that. One of the things that really plagued me throughout my career, and some of this was the kind of, national consulting firm that I started with, which was very rigid.
But this idea that, you have to have a strategic plan and you need to revise it every year. And now, don’t get me wrong, I believe in that, I believe in planning, right? I’m a project manager by nature. I’m, working with clients to plan strategically all the time. And I think really understanding, again, who you are in the context, any context, but specifically as it relates to this context, I used to judge myself a lot for not having the plan or the exact, what, why, and how.
And I realized just in the last couple of years, it’s like I have a plan, I have more of a plan than I ever realized. Just because it’s [00:17:00] not in a, 16 page PowerPoint doesn’t mean we don’t have a plan. And executing that plan or having it and executing it really is more a reflection of.
How I show up in the world, what works best for me as the woman who’s leading this company and by extension, the people on my team, like what works best for them in terms of what they need from that plan and that approach. And so I stopped judging, spending so much energy, again, looking for that black and white right or wrong way.
The way is the way that works best for you and the way you show up in the world and the way you serve the people that you serve in the world, as opposed to having to be. Really rigid, so that was a nice judgment that I let go of recently. And it was , like getting to exhale, right?
Alice Tang: Beautifully said. Building the business to a million and running it beyond, takes a lot. And at times maybe life become very difficult. It could be people, it could be team, it could be business or could be cash flow. So at the moment
[00:18:00] when you have. So much going on. You said I’m breaking and perhaps you’re thinking about, is this for me, really?
What kept you going not quitting?
Erin Koss: Initially, it’s always the, I’ve been at this a really long time and it’s what I love to do and I’m good at it, right? It’s that I’ve always been here, I’ve built this, this base of experience and knowledge. It’s oh, do I really wanna pivot that?
Do I really wanna pivot? And I think the other piece for me is always the people that we’ve invested in on our team. I just feel such a big loyalty to that. And it’s funny because we’re actually a contractor based model. That’s just been a model that’s always worked for us.
And although, we’ve always been open to having employees, most of the people that work for us, they feel like employees because we’ve all known each other for so long, but they’re all contractors. And so I’ve had a number of them say to me, Erin we’re good. And I’m like, I hear you, and we are a family and a high functioning team together and have been for a long time.
That I just feel such a high accountability to them and for them, for good or bad. And so I [00:19:00] think that’s the other thing. And then I think ultimately it’s a passion for the people that we serve. truly the families that we work with, you watch how hard they work to exist.
The US manufacturing economy is not an easy place to be multi-generational. Succession is not an easy place to be, and I just have so much respect for the way they approach it, that I think a lot of times it gives me the perspective sometimes to go, yeah, we can do this. And at the end of the day, the thing that allows me to do it is the fact that we have such a great team, our team.
And this has been more recent for me than I’d like to admit, but being able to ask for and , receive support and help has been a long time a hard win, if you will, because you like, you’re supposed to do it, you know you wanna do it. And it’s really hard. It takes years of relationship and trust.
And we’ve built that here and I finally feel like I’ve got that in my world, but I’ve also chosen to receive it, which is the sort of the linchpin eventually, of of being able to do that. So I think the thing, all [00:20:00] of those things have helped me when things get hard as I look at each of those pieces.
But then ultimately being able to just , accept help. And accept support from a trusted team of advisors and staff has been the thing. Ultimately
Alice Tang: it’s because of the people that you keep pushing and keep going
Erin Koss: all day long.
Alice Tang: Love it.
When you are processing a very huge decision when the stacks are really high, how do you do
that?
Erin Koss: Oh man, that’s a great question. Again, it comes back to the people thing. In the old days, I would’ve spun and spun right in my little bubble. You spend 30 years in consulting and part of that is. An exercise in having the answers and providing advice.
And so there’s a balance. I woke up at one point in 2015 and 16 , right?
We’d done a million and we decided, oh boy, are these really the people we wanna work with? And some of that is where, you’re expected to show up in my role with the answers, with certainty, all the things. And you realize that [00:21:00] when you have a really hard decision to make, you don’t have that at all.
And so you need other people. You need to be able to say, I don’t know. And that can be really hard, especially with my family training and the business that I was in. And so at the end of the day, it took being able to say , first of all, what relationships do we want in our space? For me, it was my.
Friends and family first, and then it was the people that work for Syte consulting group, what do we want them to look like, values and otherwise. And then by extension, our clients can be that also. And so if we have clients that are part of that same value system where we can show up in a real and true way and be very transparent when we don’t know safely and without fear of recourse or being, beat down over it.
All the things are possible, the good decisions are really possible. And I’ll tell you what that has been the number one thing in recent years is [00:22:00] realizing that through those relationships is where that trust and safety is established in all the places.
Not just here or just here, but by having them in all the places that you live and show up allows you to make hard decisions allows you to overcome really challenging obstacles. And that’s just been huge for us, for me personally in the last couple of years
Alice Tang: that boils down to choose the right people in your space.
Erin Koss: A hundred percent.
Alice Tang: Nurture them. I think you implied and make sure that when you have a big decision, you are authentically communicating and see where your blind spots are and that help finalize the decision. Of course, decision is the CEO’s, the decision, but everybody help.
Erin Koss: Yeah. And just when you don’t know, when you’ve got safety in all of those places, I think especially for us in a client space, to be able to say, We just don’t know, but let us go find out or let’s work together and come up with a solution.
All of those things then are on the table where they [00:23:00] aren’t necessarily, if that doesn’t exist relationally.
Alice Tang: Yeah. Clients have a lot of respect when you say, I don’t know, but I can find out instead of, pretending, because perhaps they know more than you do.
Erin Koss: A hundred percent.
And getting comfortable with that. Getting comfortable with the people around you. You want, like any great business book will tell you, hire people that are smarter than you. Hire people that know more than you. A hundred percent true.
Alice Tang: Yes. What is very good or very bad advice that you have ever received that made the biggest impact in your life, either good or bad.
Erin Koss: It’s so funny, I always chuckle about this when my dad gave me this piece of advice when I started my career, and I will honestly say, I don’t know that I always followed it, but I’ve always remembered it at critical points in my life where I’ve had to reevaluate.
And for me, that’s been pre family. And then empty nesting sort of these three stages where I look at this and go, where am I at here? And he sounds a little crass, but he said, you’ll never look back on your life once, you’re at the end or you’re retired and wish you would’ve worked more.[00:24:00]
And I went, what he was saying was, the work’s gonna be there. It’s going to always be, ringing a bell and. You’re not gonna look back on your life, particularly with your family and your children and people who matter most to you and wish you’d worked more versus less.
And so I’ve always thought about that even honestly at times when I’ve worked more than I ever thought I should or could. And it had consequences at times, there’s no doubt about it. But to look at that and go, where am I at? Am I in my integrity? Am I where I feel like I should be in that balance to the best of my ability at a time?
And so I think that’s always been something I’ve. Held onto as I’ve gone through my career.
Alice Tang: People first, work second.
Erin Koss: Yeah. At the end of the day for sure.
[00:24:47] Alice Tang: Yeah. , it will not be a woman’s million dollar conversation without asking you, what’s the value of money for you?
What is that?
Erin Koss: Oh man. Easy peasy. So for me, the value of money is it’s options. It’s all it is. I was telling somebody the other day who’s, son or daughter had chosen not to go to college. [00:25:00] And I’ve taken on my role as a parent to be, my job is to support you, not tell you how to do it.
And projecting that with my conversation with my friend about their child, I said, look, I know we all want our kids to go to college. And for me, the reason I want them to go is not because of. Prestige or whatever, it’s because it gives you options. The world we live in, that’s the reality.
And so if you’re gonna choose to make , minimum wage or $15 an hour for, whatever period of time, your whole life or what have you, that is your choice and that is absolutely yours to make. And it comes with challenges. It limits your options. And so I always say, do you wanna have limited options?
Because money really isn’t about, for me, prestige or competing. It’s about options. Can I do the things that matter to me in the world? And that’s a lot of things, of course, but that’s essentially what it is options.
Alice Tang: Yeah. I believe the majority of the things that we want to have or want to give to the people around us had to do [00:26:00] directly or indirectly with the amount of money that we are able to utilize the leverage. so , love what you said is really a tool. It helps us to have a easier life. Sometimes it buys time, it buys a week of yoga. you don’t need to run the business. A quarterly weekend by yourself. If not a cup of coffee by yourself at Starbucks.
Erin Koss: And Alice, I love your point. It’s the big stuff. If we’re lucky, I. If that matters to us. But it’s also these little teeny things, right? It’s the cup of coffee. It’s flexibility, for women going into the workforce. This is why, gosh, if I could get every woman to get that college degree or get a trade that they just really rock at and really are passionate about, but something that
allows them, the financial stability to have options.
But another way to say that is flexibility, because that’s that’s what we all want, right?
Alice Tang: Beautiful, beautiful. Last question today, what are you grateful for, Erin?
Erin Koss: I am really grateful for just two things. I think [00:27:00] self-awareness for one. So again, I grew up in an environment where, again, black, white, the thing I was talking about earlier and it didn’t , leave a lot of room for.
Introspection personal awareness. And so what that created was this really insular . It was this box that I felt like I was in and I didn’t know it, and I had some really hard things happen back in 2016 in our family, and created a shift for me that kind of opened my eyes to a level of awareness I hadn’t had before.
And the reason it was so important, I think, is just because it really allowed me to do this instead of this, and where that had such an impact and continues to be this evolution. Now, do I wish it had happened 30 years ago? I do, and it didn’t. So I gotta be grateful for it, right? So the win is, and the gratefulness for me is that awareness pivot happened.
Continues to evolve and happen. And what it’s allowing is all sorts of things, right? More awareness here allows me more ability to authentically serve. [00:28:00] It allows, I think, my quality of relationships. They’ve gone down in quantity and gone way up in quality. And that, just all of those things that just add to that, right?
The just general openness and acceptance and awareness of other people has gone way up. And just, so all the things that have come with that for me make me just continually grateful. It’s a hard road some days, I’m not gonna lie. It’s really hard sometimes. And big scheme of things.
That level, that pivot, that led to that awareness that continues to be in my life every day just continues to add meaning and
value.
Alice Tang: We are grateful for you today. Erin. Thank you so much for spending good chunk of time in your day for us. I’m sure that people who are watching it, especially women who can relate to your story and will take away the many great golden nuggets from this conversation.
If people want to find you, how do they do that? Do you want them to go to your website
or LinkedIn?
Erin Koss: I [00:29:00] think both are great. Our website is at Syte cg.com. So it’s s y so it’s a little play on the word insight. But it’s s y t e c g.com or certainly can find me on LinkedIn.
I think both are equally effective anymore. And if I may, Alice I just wanted to say thank you to you as well. One of the things that you have always inspired me by doing is the way that you care, love, and serve other women in the community that we live in. It’s just really valuable and I just want you to know it’s appreciated, I know by myself and by the women that you come into contact with.
So thank you.
Alice Tang: Thank you for noticing that. I want to advocate for women and I love to see them successful, so I think we are on the same value track. Thank you.
As the founder and CEO of Syte Consulting Group, Erin drives the firm’s strategic initiatives, maintains excellence in execution and cares for her staff. Her passion to serve, collaborate with and elevate others began with her family’s business, the Caddis Fly Shop; while still in college, circumstances required her to take over the back office. During her tenure there, she selected and implemented Caddis Fly’s first enterprise solution and re-engineered all back-office processes to improve access to and the reliability of decision-making information.
With over 25 years of experience partnering with companies to optimize people, processes, and technology as they implement enterprise solutions (ERP) that are right for their business, Erin is uniquely qualified to help her clients reduce costs and level up their staff as they scale their growth. As a graduate in accounting from the University of Oregon, Erin is a Certified Public Accountant with a broad business background in accounting, operations, distribution and manufacturing. After college, she worked for Arthur Andersen’s Pacific Northwest Business Consulting Practice, where she gained valuable large-enterprise experience and was instrumental in building the Oracle ERP Solutions Practice.
A native of Eugene, OR she and her husband Mark, who is an engineer for the Eugene Springfield Fire Department, returned to the area in 1999 to put down business roots and raise their two children. In addition to being actively engaged in her local community, Erin enjoys spending time outdoors and most days can be spotted walking her pack of Brittany Spaniels.